Replace a Lost, Stolen, or Damaged NC License or ID

Lost your wallet or card? Here’s exactly how to get a duplicate North Carolina driver’s license or ID—what to bring, how to book a sooner appointment, and what happens at the DMV.

Step 1: Choose Your Replacement Type

Decide whether you need a driver’s license or state ID replacement, and whether you want a standard duplicate or a REAL ID version. If anything has changed since your last card (name, address, endorsements), you’ll request an updated card instead of a straight duplicate.

• Stolen? Consider filing a police report. It’s optional but can help with identity protection.
• Damaged? Bring the damaged card to surrender at your visit.
• No changes? A simple duplicate is usually fastest; testing isn’t required.

Step 2: Gather the Required Documents

Arriving fully prepared prevents repeat trips. Bring originals or certified copies—photocopies are generally not accepted.

What You’ll Need:

• Proof of Identity (1 document): Valid U.S. passport, certified birth certificate, or Certificate of Naturalization.
• Proof of Social Security Number (1 document): SSN card, W-2, or pay stub with full SSN.
• Proof of NC Residency (2 documents): Required if your address changed or for REAL ID. Examples: utility bill, bank statement, lease, NC vehicle registration.
• Damaged Card (if applicable): Bring it to surrender for a replacement.
• Name Change Document (if applicable): Marriage certificate, divorce decree, or court order.
• (Optional) REAL ID Documents: To receive a REAL ID replacement, ensure your documents meet REAL ID requirements. See the NCDMV REAL ID checklist.

For edge cases and the latest rules, see the NCDMV’s document guide.

Step 3: Schedule Your DMV Appointment (The Hard Part)

Appointments can book out weeks in advance. Cancellations create the quickest openings—but they’re grabbed fast.

• Refreshing the portal all day is tedious and hit-or-miss.
• Most offices release new slots in waves; they go instantly.
• Pro tip: Use an alert service to snag same-day or next-day cancellations the moment they appear.

How we help: We monitor NC’s scheduling system 24/7 and send instant SMS/email alerts when a slot opens at your chosen office (or nearby), giving you a head start to book it first.

Step 4: What Happens at the DMV

Replacements are straightforward: you’ll present documents, confirm your info, and typically take a new photo and signature. For simple duplicates, no testing is required.

• Address/name change? Bring the supporting documents listed above.
• REAL ID replacement? Ensure your proofs meet REAL ID standards.
• Minor issues or expired status? The examiner may require additional steps at their discretion.

Step 5: Pay the Fee & Receive Your Temporary Card

After your info is verified, pay the applicable replacement fee and you’ll leave with a temporary paper credential.

• Fees vary by credential type and options selected (e.g., REAL ID).
• Most offices accept cash, money orders, and major credit/debit cards.
• Your permanent card will be mailed to your NC address, typically within 2–3 weeks.

You’re all set—keep the temporary credential with you until your new card arrives.